QFD - Quality Function Deployment

QFD is a formal technique for deriving a product specification. As with many of the other tools and techniques used during the product introduction process, it is a team-based approach that focuses on reducing time to market and making sure that the product is produced "right first time". In the case of Quality Function Deployment this is achieved by ensuring that the product which is designed is the product that the customer wants. We do this by finding out from the customer what is wanted, and then translating the voice of the customer into prioritised requirements at every stage of the product introduction process.

Quality Function Deployment is a detailed planning technique aimed at translating the voice of the customer into specifications at each major stage of the product development process.

Quality Function Deployment is integrated with a full set of other tools to produce TeamSET, the most powerful suite of concurrent engineering software. It encourages the design of products that can be produced at minimum cost and maximum quality and reliability to give maximum customer satsfaction.

Benefits

• Products meet customer expectations better
• Improved design traceability
• Reduced lead times
• Reduced product cost
• Improved communication within organisation and with customer

Follow this link for more information on TeamSET's QFD software.